oakfieldtradinggoods.com values your personal information and privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, place an order, or contact us.
- Information We Collect
When you browse the website, place an order, or contact us, we may collect your name, email address, phone number, shipping address, order details, and other information you voluntarily provide.
We may also collect basic technical information related to your website visit—such as device type, browser information, and access logs—to improve website performance and your shopping experience.
- Use of Information
We may use the collected information to:
Process and ship your orders;
Provide customer service and order support;
Process payments and related transactions;
Improve website functionality and the shopping experience;
Handle after-sales issues;
Prevent fraud, abuse, and other security risks;
Comply with applicable laws and regulations.
- Information Sharing
We do not sell your personal information. To fulfill orders and provide website services, we may share relevant information—to the extent necessary—with partners such as payment processors, shipping carriers, and technical service providers.
These partners may only process personal information as required to provide their respective services.
- Information Security
We implement reasonable technical and administrative measures to protect your personal information and minimize the risk of unauthorized access, use, modification, or disclosure.
- Retention of Personal Information
We retain personal information based on business needs and legal requirements. Personal data related to orders is typically retained for 7 years after order completion to handle after-sales matters, financial records, and disputes, as well as to fulfill legal obligations.
Once the retention period expires, we will delete, anonymize, or securely dispose of the information as appropriate.
- California Consumer Privacy Rights (CCPA)
If you are a California resident, you may be entitled to certain privacy rights under the CCPA, including the right to know what personal information we collect, the right to request the deletion or correction of such information, and the right to opt out of the sale or sharing of personal information.
Right to Opt Out of the Sale of Personal Information:
California users may request that we stop selling their personal information. To exercise this right, please send a request to:
service@oakfieldtradinggoods.com
We will process your request in accordance with applicable law. We will also process applicable online opt-out signals in accordance with relevant requirements.
You may also submit requests regarding the access, correction, or deletion of your personal information via the email address mentioned above.
- Cookies
oakfieldtradinggoods.com may use cookies or similar technologies to remember website settings, analyze website usage, and improve the user experience. You can manage or restrict cookies through your browser settings.
- Policy Updates
We may update this Privacy Policy in response to business changes, adjustments to website functionality, or legal requirements. Updated content will be posted on this page and will take effect from the date of publication.